rummy gold

rummy gold App support

Contact
+91 2984109838

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy gold:

Q1: How to log in after installing the rummy gold?

To log in, open the app and enter your registered mobile number to receive a verification code. After entering the code, you will be successfully logged in, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To verify your internet connection, check for a strong signal and wait for it to stabilize. If you still don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your existing active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The rummy gold:

Q1: What is the minimum withdrawal amount in the rummy gold?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings accumulated through gaming, not from bonus funds. This means you can withdraw money you've earned, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded to this app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for the verification process. Completing these details will enable a smooth experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus funds themselves are not withdrawable, but any winnings earned while using them can be withdrawn. Any money won from gaming with the bonus amount can be accessed for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, the funds will be added to your wallet account eventually. If you still encounter problems, you can reach out to their care centre for assistance.

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